The operating system for pet care
Boarding, daycare, grooming, training, and the front desk — one system that answers the phone, fills the calendar, and writes the report cards. Instead of five clunky ones.
Built by people who ran the kennel themselves.
Imports your Gingr data
No credit card to start
Every feature shown ships in TailRoster today — the screens are faithful previews of the live product.
Phone-tag bookings while the lobby fills up.
Expired vaccine records chased folder by folder.
Software your front desk fights instead of uses.
None of that is a staffing problem. It’s a software problem — and it’s the one we built TailRoster to end.
A day at the front desk
This is the screen your staff opens at 6:45am. Every arrival, run assignment, and vaccine flag on one board — while the AI front desk answers the phone behind it.
Today at the front desk
Thu, Jun 1128
Boarding
19
Daycare
6
Grooming
Arrivals & check-ins
Booked a 4-night boarding stay and logged the vaccine upload — no one had to pick up.
Just now
The AI front desk takes calls and chat around the clock — over voice and web — and books real reservations, not just messages.
Parents upload the record, AI OCR reads it, and expirations get flagged before arrival — not at the front desk on a Saturday.
Photos in, polished AI report card out — delivered straight to the parent portal before pickup.
The platform
Boarding · Week of Jun 8
WeekDayNew request: Penny · Corgi · 2 nights — drag to a run to confirm
Cooper’s day
Vaccines verifiedReport card · Thu, Jun 11
Cooper spent the morning in Yard 2 and made fast friends with a husky named Luna. Ate every bite of lunch.
Cooper’s pickup is set for 4:00 tomorrow — see you then!
Switching from Gingr
Your booking history, customer list, and vaccine records are your business. Most software companies hand you a spreadsheet and wish you luck — TailRoster imports your Gingr export directly, and you run both systems in parallel until your team is ready to switch for good.
Download your data from Gingr — the same export you can already run today, on your own schedule.
Your records land in TailRoster, matched to the right pets, owners, and reservations.
Run both side by side. Switch when the new system has earned the keys — not when a deadline says so.
Live facility map · Built into TailRoster
Bluetooth collar tags and ceiling gateways place every dog in the building — live, in seconds. Built for the moments that keep operators up at night.
Every tagged dog placed on your facility map, updated in seconds.
Perimeter rules fire the moment a tag crosses a boundary it shouldn’t.
Every transition logged — which dog, which zone, what time.
Tag batteries surfaced before they die — not after.
The team
TailRoster wasn’t designed in a boardroom. It was built alongside a working kennel — shaped by 6:45am openings, holiday-week boarding rushes, and a front-desk phone that never stops ringing. If a feature didn’t survive a real morning on the floor, it didn’t ship.
Pricing
Pricing on the homepage, where it belongs. Every tier includes the core platform — pick the one that matches your facility.
Sit
Single facility, ramping up.
Stay
Multi-staff, multilingual AI.
Heel
Front desk runs itself.
Pack · Custom
Multi-location and franchises.
Prices shown are the live published tiers. No per-seat charges. AI usage is included in every tier — never billed as overage.
FAQ
You export your data from Gingr; TailRoster’s importer brings it in and maps it to the right pets, owners, and reservations. Then you run both systems in parallel while your team switches over.
It stays yours. Your customer list, pet records, and booking history belong to your business — not to your software vendor.
Yes — that’s the recommended way to switch. Keep Gingr running while your staff books in TailRoster, and cut over when you’re confident.
The full platform — scheduling, the booking calendar, vaccination vault, report cards, and payments setup. No credit card to start.
A browser. TailRoster runs on the front-desk computer, tablets, and phones you already own, and installs as an app on any of them. Live dog tracking is the one exception — it uses BLE collar tags and ceiling gateways.
Every tier gets email and chat support that reaches an engineer on the team — we're not publishing tiered response-time guarantees until we've earned the operating record to back them. Your ticket's first-response timestamp is recorded and visible in the app.
15 minutes with a real human · no commitment · no credit card.
